First: Registration and course attendance policy
1- When registering for courses announced on our website, you must clearly fill out all of your information required to be consistent with what is included in the certificate granted to you at the end of the course.
2- A message will be sent to your email address that was registered when requesting course registration or consulting to confirm the information contained in your request and to complete all payment procedures to confirm the required training seat or seats or consulting service that you desire.
3- You must commit to attending at least 75% of the hours scheduled for the course and passing all assessments and tests to obtain the certificate.
4- Arrive sufficiently before the start of the training course in order to complete the center’s administrative procedures.
5- Adhere with all respect to the policy of closing the microphone during the workshop, not opening it except for participation only, and closing it again.
6- When attending the courses, the trainee undertakes not to do anything that harms the center or violates its rights, such as recording and publishing the courses, using training notes and training materials for anything other than what they were prepared for, or selling them to others. The center has the right, in the event of a trainee’s violation, to report it to the relevant competent authorities in the Kingdom.
7- The trainee undertakes to fill out his data correctly. If the data is recorded incompletely, incorrectly, or duplicated, this will prevent him from obtaining the certificate. The center is not responsible for any error, and the data cannot be modified after the end of the course and the names are submitted to the General Organization for Technical and Vocational Training.
Second: Registration cancellation policy
- The trainee has the right to get a refund and cancel the training course, provided that the request is submitted via email at least 5 days before the start of the course after deducting the tax and administrative expenses.
2. In the event of cancellation of the course for any reason, the value of the course will be returned to the trainee or he will be compensated for it with another course according to his desire at the same price as the previous course.
3.The trainee has the right to replace the course with another 24 hours before the start of the paid course. If there is a difference in the increase, the customer is obligated to pay it before the start of the new course, and if there is a difference in the decrease, it will be returned to the trainee.
You can contact us at any time via the Contact Us form or communicate with the center management directly on the WhatsApp icon.